If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.


Receive assistance with presale queries, including account setup, ordering of new services/addons/upgrades etc.

 Billing Support

Receive assistance with billing issues including MaxMind error, invoice questions, change of billing cycle, account cancellation, refund request or any other financial matters

 Web Hosting Support

Request technical support for our web and reseller hosting services here

 VPS Hosting Support

Request technical support for our managed VPS hosting service here

 Dedicated Server Support

Request for technical support for our managed dedicated servers here

 Domain Name Support

Request for support regarding our domain name registration service here

 SSL & Security Support

Receive support for paid SSL certificates, SiteLock and SpamExperts purchased from Limenex


Submit any question that does not fit into other departments here


Report abuse complaints here


Let us know your opinions and suggestions for our services here