Articles

  How long does it take for my service to be set up?

Cloud Web Hosting: If you've purchased web hosting, your account will be setup immediately after...

 Are there any hidden costs, or setup fees?

Unless otherwise stated, there are no hidden costs or fees associated with having a hosting...

 Can I host warez on my account?

No, if we find them in your directory or links to them, your entire account will be subject to...

 Can I order even though I do not live in the US?

You can make a purchase with us if Your country of origin is not sanctioned to trade with...

 Can I purchase a dedicated IP address?

Additional IP addresses can be purchased for VPS and Dedicated Servers only. However, due to...

 Can I upgrade my plan or features later?

You can purchase new or expanded features, or upgrade to a new plan at any time. There are no...

 Can you migrate my websites?

Indeed we can!We can migrate your cPanel account from your previous host to our server as long as...

 Do I have to have your banner on my site?

Rest assured that all sites that we host are BANNER-FREE. It's your site (you're paying us to...

 Do you allow adult content?

We do not allow any form of adult content to be hosted on our servers.

 Do you allow proxy hosting?

Limenex has strict policies against proxy hosting for public or private use without personal...

 Do you have a money-back guarantee?

Yes we do. Limenex offers a 30-day money back guarantee for selected hosting services (Cloud Web...

 Do you have an uptime guarantee?

Yes we do. We are confident that our services are reliable hence we offer 100% uptime guarantee...

 Do you offer SSH access?

Cloud Web Hosting, Business Cloud Hosting and Cloud Reseller Hosting customers can request for...

 Free SSL Certificate Renewal

If you received a complimentary Comodo Positive SSL certificate with your hosting package, it...

 Is there a minimum time contract/commitment required?

Generally speaking, the answer is no.You only have to prepay for at least a month to sign up with...

 What are your CPU and RAM Resource Limitations?

Please refer to our Terms of Service for more information.

 What are your support hours?

Our Web Hosting Support, VPS Hosting Support and Dedicated Server Support departments are open...

 What channels of support do you offer?

Limenex offers 24/7 technical support via our helpdesk and live chat. Unfortunately, we currently...

 What happens if my website breaks your Terms of Service?

Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,...

 What is Softaculous?

Softaculous is an automated script installer for cPanel. Unlike other auto installers,...

 Where are your data centers?

Cloud Web Hosting, Cloud Reseller Hosting & Business Cloud Hosting:Chicago, IL, USALondon,...