Do you have a money-back guarantee?

Yes we do. Limenex offers a 30-day money back guarantee for selected hosting services (Cloud Web Hosting, Business Cloud Hosting and Cloud Reseller Hosting) and 28-day moneyback guarantee for SSL certificates. Within your moneyback guarantee period, you can request a full refund for your web hosting service if you choose to cancel. 

Customers who prepay for the selected hosting services are also covered by our money back guarantee. If you cancel within 30 days of account set up, the hosting fees paid will be refunded. If you cancel after 30 days from the date of account set-up, you will not be refunded for any unused day(s)/week(s)/month(s)/year(s) that you have paid in advance for.

All other services (including but not limited to Domains, VPS & Dedicated Servers) are not covered under our moneyback guarantee.

Please read through our terms of service for detailed information and our policies concerning the money back guarantee.

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